Welcome to LYRANA. By accessing or using our website and purchasing our products, you agree to comply with the Terms & Conditions described below. Please read these terms carefully before using our website.
LYRANA is an online store offering perfumes, watches and related lifestyle products.
Throughout these Terms & Conditions, the words “we,” “us,” “our,” and “LYRANA” refer to the website and its operator. The words “you” and “customer” refer to the person accessing or using our website.
By using this website, you agree that you will:
We reserve the right to restrict or terminate access where there is a legitimate reason to do so.
We make reasonable efforts to display product descriptions, images, specifications, colors, and other information accurately.
However, actual product colors or appearance may vary slightly depending on your device, screen settings, lighting, photography, or product variation.
Product availability may change without prior notice.
All product prices displayed on our website are subject to change.
We reserve the right to correct pricing, description, availability, or other errors if they occur.
If an order is affected by a significant pricing or listing error, we may contact the customer before processing or cancel the affected order, subject to applicable law.
When you place an order, you are making a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted for fulfillment.
We may cancel or decline an order where there is a legitimate reason, including product unavailability, suspected fraudulent activity, payment issues, or incorrect pricing information.
If we cancel an order after payment has been received, any applicable refund will be processed according to our refund policy and applicable law.
We may offer different payment methods through third-party payment providers.
You agree to provide accurate payment and billing information.
Payments may be subject to the terms and conditions of the respective payment provider.
We aim to process and dispatch orders within the time stated on our website.
Delivery times may vary depending on:
Once an order has been handed over to the shipping provider, delivery may also be affected by circumstances outside our direct control.
Please refer to our Shipping Policy for additional information.
Returns, replacements, cancellations, and refunds are subject to our Return & Refund Policy.
Before returning a product, customers should follow the instructions provided in that policy.
Certain products may have specific return conditions for hygiene, safety, or other legitimate reasons. These conditions will be communicated in the applicable policy or product information.
Perfumes should be stored and used according to the product instructions.
Customers should review the product ingredients and relevant product information before use, particularly if they have known allergies or sensitivities.
LYRANA should be contacted if you have questions regarding a specific product before purchase or use.